Welcome to Canvas Harbour. Canvas Harbour ("Canvas Harbour", "we", "us", or "our") is an advertising and creative agency based in Delhi, India. We provide advertising, social media, graphic design, media solutions, advertising strategy and planning, and related creative services.
We respect your privacy and are committed to protecting the personal information you choose to share with us. This Privacy Policy explains how we collect, use, store, protect and handle information when you visit our website, contact us, request our services, or otherwise interact with Canvas Harbour.
1. Information We Collect
1.1 Information You Provide
When you contact us, request a proposal, submit an enquiry, or communicate with us, you may provide:
- Full name, company name, designation, email address and phone number
- Business address, website or social media details
- Service requirements, project details, advertising or marketing requirements
- Budget information, where voluntarily provided
- Any other information you choose to share with us
1.2 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including IP address, browser type, device type, operating system, website pages visited, approximate location, date and time of access, referring website, and usage information.
1.3 Cookies and Similar Technologies
Our website may use cookies and similar technologies to keep the website functioning properly, remember preferences, understand website traffic, analyse visitor behaviour, improve website performance, and support advertising and marketing activities where applicable.
2. How We Use Your Information
We may use the information we collect for legitimate business purposes, including:
- Responding to enquiries and contacting you regarding your request
- Understanding your business requirements
- Preparing proposals and quotations
- Providing advertising, creative, social media and media services
- Managing client relationships and project communications
- Improving our website and services
- Maintaining business and financial records
- Preventing fraud, misuse or unauthorized activity
- Complying with applicable laws and legal obligations
3. Client and Project Information
As an advertising agency, Canvas Harbour may receive confidential business information from clients, including brand strategies, marketing plans, advertising budgets, campaign information, creative concepts, analytics, performance data and internal documents.
Such information may be handled as confidential information and may be subject to separate confidentiality obligations or an NDA between Canvas Harbour and the relevant client.
4. Personal Data and Privacy
Where we process personal data, we aim to handle such information responsibly and in accordance with applicable Indian data-protection and privacy requirements. Where required, we may request appropriate consent or provide applicable notices before processing personal data.
5. Sharing of Information
Canvas Harbour does not sell personal information as a commercial product. We may share information with selected third parties where reasonably necessary for business or service purposes.
Such parties may include hosting providers, website service providers, cloud storage providers, analytics providers, advertising platforms, social media platforms, IT service providers, professional advisers, payment or financial service providers, freelancers, consultants, contractors, and government or regulatory authorities where legally required.
6. Advertising and Social Media Services
Where we manage advertising accounts, social media accounts, analytics platforms or other digital marketing platforms, we may access information necessary to perform the agreed services. We will use such information for authorized business purposes only.
7. Data Security
We take reasonable measures to protect information against unauthorized access, loss, misuse, alteration, disclosure or destruction. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal and business information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, meeting contractual obligations, complying with legal requirements, and protecting legitimate business interests.
9. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, advertising platforms or other external services. Canvas Harbour is not responsible for the privacy practices, security or content of third-party websites.
10. Children's Privacy
Our website and services are intended primarily for businesses, professionals and general audiences. We do not knowingly seek to collect personal information from children where such collection is restricted by applicable law.
11. Your Rights and Choices
Depending on applicable law, you may have rights relating to your personal data, including requesting information, correction, deletion, withdrawal of consent, or raising a privacy-related concern. Requests may be subject to verification and applicable legal limitations.
12. Marketing Communications
Where permitted by applicable law, we may contact you regarding services, business enquiries, proposals, campaign updates, agency updates, and relevant marketing communications. You may request to stop receiving non-essential marketing communications by contacting us.
13. Confidentiality
Information provided to Canvas Harbour as part of a client engagement may also be protected under a separate NDA, service agreement, master service agreement, work order or other contractual arrangement.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, privacy practices, applicable law, regulatory developments or business requirements. The updated version will be published on this page with a revised "Last Updated" date.
15. Contact Us
If you have questions, concerns, complaints or requests regarding this Privacy Policy, please contact us.
Canvas Harbour
Location: Delhi, India
Phone: +91 97111 08121
Email: info@canvasharbour.in
Website: canvasharbour.in
For privacy-related enquiries, please mention "Privacy Request" in the subject line of your email.
16. Governing Law
This Privacy Policy shall be governed by the applicable laws of India. Subject to applicable law, courts having competent jurisdiction in New Delhi, India shall have jurisdiction over matters relating to this Privacy Policy.
17. Disclaimer
Website content is provided for general informational purposes. Specific services, pricing, timelines, deliverables and responsibilities will be governed by the applicable proposal, quotation, Statement of Work, service agreement or other written commercial arrangement between Canvas Harbour and the client.
18. Acceptance
By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the website.
Canvas Harbour
Where Ideas Find Their Audience.
Delhi, India
+91 97111 08121